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We'd love to hear from you

Our team is ready to help — whether you're evaluating Bitwisi Pay, need technical help, or want to partner with us.

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Get in touch

Sales

sales@bitwisipay.com

Mon–Fri, 8am–6pm GMT

Technical Support

support@bitwisipay.com

24/7 for critical issues

Headquarters

Douala, Cameroon

Africa-first company

WhatsApp Support

+237 07 00 00 00 00

Quick help for urgent questions

Typical response times

Sales enquiriesWithin 4 hours
Technical supportWithin 1 hour
General enquiriesWithin 24 hours
FAQ

Frequently asked questions

How long does integration take?
A few hours with our SDKs, or a full day for custom integrations from scratch. Our technical team is available to support you throughout the process.
What countries do you support?
We currently support 15+ African countries including Côte d'Ivoire, Senegal, Ghana, Nigeria, Kenya, Cameroon, Mali, Burkina Faso, Togo, Benin, Guinea, Tanzania, Uganda, Rwanda, and Zambia.
Is there a sandbox for testing?
Yes — a fully featured sandbox environment is available immediately upon signup. No credit card required. Learn more about our sandbox.
What are your fees?
We use competitive transaction-based pricing with no monthly fees and no setup costs. See full pricing details.
Do you offer enterprise plans?
Yes. For high-volume businesses we offer custom volume pricing, a dedicated account manager, SLA guarantees, and on-site support. Contact our sales team to discuss your needs.

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